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UGC video templates
Problem solution video template for UGC ads
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A problem solution video opens on a frustration the viewer already has, then shows the thing that fixed it for you. This template splits a 20 to 40 second UGC ad into five beats: the problem in the viewer's words, what you tried, the turn, the fix in action and the ask. Film each beat as a short clip, and Bang AI's Auto Edit cuts the ums, pauses and repeated tries while keeping your beats in the order you filmed them.
Bang AI is on iPhone, the web and the Mac.
How to use it
- Write the problem as one complaint sentence, with a detail only someone who has it would know.
- List two things you tried before, and the one change the product made.
- Film each beat as its own clip in order, repeating the problem line in a few different wordings.
- Upload the clips, leave Let AI Reorder off, pick a length and press Auto Edit.
- Swap in a stronger recording of the opening if needed, turn on keyword colours in Captions and export.
Variations
The skeptic
Open with "I didn't think this would work" and make beat two the reasons you doubted it, then let the fix answer each doubt.
When to use it: For crowded categories where viewers have already seen many ads for similar products.
The tiny problem
Pick a small, specific annoyance, like a cable that won't stay plugged in, and keep the whole ad under 20 seconds.
When to use it: For low-cost products and gadgets, where a small fix is the whole selling point.
Putting it to work
- Film the beats in the order viewers should see them. Let AI Reorder is for clips filmed out of order; for a scripted ad like this one, leave it off.
- Film the turn with the product already in your hand, so beat three starts on the reveal rather than on you reaching for it.
- If the brief lists claims the brand needs said, put them in the fix beat and say them exactly as written.
The problem-first outline
- The problem, out loud. "My hair goes flat by lunch, every single day." One sentence, said the way a friend would say it.
- What didn't work. Two quick things you tried and why they let you down.
- The turn. "Then I found this." Hold the product up, or show the screen.
- The fix, shown. Use it on camera and describe the one change you noticed.
- The ask. Who it's for, and where your link or code is.
Why naming the pain earns the next ten seconds
A viewer who has the same problem hears themselves in your first line, and that recognition is what stops the scroll. The failed attempts in beat two do quiet work: they prove you aren't selling the first thing you tried, and they make the fix feel earned. Keep that beat short, though. Two failures are enough; a third turns the ad into a complaint. The fix should arrive before the halfway point, so the video spends more time on the answer than on the problem.
Writing the problem line
Write the opening as a complaint, not a question. "Do you struggle with flat hair?" sounds like an ad. "My hair goes flat by lunch" sounds like a person. Use a detail only someone with the problem would know, such as the time of day it happens or the thing you do to hide it. Say this line three or four times in a row, each time from its first word, changing the wording if you like. Auto Edit puts one try in the video, and you can swap in another later from the clip's badge in the editor. A try you break off halfway is cut, not kept.
Keep your order: Let AI Reorder off
Auto Edit has an option called Let AI Reorder, which puts your lines in the order it thinks is best. It starts off, and for this template it should stay off. The video only makes sense as problem, then attempts, then fix: a solution before its problem is just a product shot. Bang AI's own advice is to leave it off when you filmed a script in the order you want it, which is exactly this case: your beats stay where you put them, and Auto Edit cuts inside them. Leave J and L Cuts and Remove Ums on, which they are when you start.
Hitting an ad length
Brands often ask for a fixed length, or for a long and a short cut of the same ad. Pick Most ads for about 30 seconds, or Custom for anything from 10 seconds to 3 minutes in 5-second steps. With a length picked, Auto Edit keeps your strongest lines, your hook and your call to action, so the problem line and the ask survive even in a short cut. It may land a few seconds either side. Each run makes a new version, so you can make a 15-second and a 30-second cut from the same clips and keep both.
Captions and shapes for the finished ad
Turn on Captions in the options for word-by-word text, then pick a look in the editor and use Keywords to colour the words that carry the problem and the fix. On iPhone and the Mac, Export Pack gives you 9:16, 4:5 and 1:1, each with and without captions, so the same ad fits a full-screen placement and a feed. On the web, pick a shape in the Format tool and export one at a time.
Questions, answered.
How long should a problem solution ad be?
Between 20 and 40 seconds is common for short-form UGC ads. Follow the brand's brief when it sets a length, and use a length target to hit it.
Is this the same as a before and after video?
No. A before and after leads with a visible result. A problem solution leads with a frustration, which suits products whose effect is hard to photograph.
Should I name the products that didn't work?
Usually not. Describe them by type, such as "dry shampoo" or "a cheaper charger". Naming another brand in a paid ad can break the brand's rules.
What if my problem line sounds flat once it's cut?
Open the version in the editor and tap the clip's badge to hear your other recordings of that line, then swap one in. Swapping costs no credits.
Related
- Before and after video templateFive beats for a talking-to-camera transformation video, with your before and after photos called up by voice while you film.
- UGC product review video templateA five-beat structure for talking-to-camera product reviews that sound honest and keep viewers watching, with lines to film and how to cut them.
Keep reading
Say the problem like you mean it. Bang AI cuts the rest.
Bang AI is on iPhone, the web and the Mac.
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