Friday Lunch · Support
Bang AI Support
A real person on our team reads every message and replies by email within 24 hours.
Contact us
- In the app: Settings, then Contact Support.
- By email: f@fridaylunch.studio
Help us find your account
In Settings, tap Account, then Copy Account ID, and paste it into your email. Tell us what you were doing, what you expected and what happened. A screenshot or screen recording helps.
Subscriptions and billing
- Cancel or change your plan in your iPhone’s Settings: tap your name, then Subscriptions, then Bang AI. Deleting the app or your account doesn’t cancel a subscription.
- Restore purchases on a new iPhone or after reinstalling: sign in with the same Apple account, and on the Subscribe screen tap Restore Purchases.
- Refunds are handled by Apple. Request one at reportaproblem.apple.com.
- Credits come with your plan each month. A typical video uses about 55. The app shows your balance and when it resets.
- If your subscription ends, your takes are kept for 30 days, so you can come back without losing them.
Auto edit
- Bang AI cuts by what you say, so it works best on talking-to-camera videos with clear speech.
- Not happy with a cut? Swap in another take of that line, or fix any cut, caption or overlay by hand in the editor.
- If an edit fails or looks wrong, send us your Account ID and the project’s name and we’ll look into it.
Delete your account
In Settings, tap Account, then Delete Account. It deletes your account and everything in it. The Privacy Policy lists exactly what goes and what is kept.
Legal
Privacy Policy · Terms of Use · Friday Lunch, LLC